Royal Belgian Football Association

We helped the Royal Belgian Football Association (KBVB) improve navigation and information architecture across its apps, design the UI and collaborate with its development team on implementation.

  • Mobile
Product Type
Football information & supporter apps
Industry
Sports & membership services
Timeframe
2016–2017
Role
Product management, information architecture & UX/UI design
Scope
Stakeholder requirements meetings, Product management & planning, Lightweight functional analysis, Wireframing & prototyping, User & usability testing, UX/UI design & development handoff
Three phones showing red-and-white Belgian football app screens for match results, club information and fixtures against a pale pink background.

The challenge.

Fans and members needed clear access to information across Belgian clubs. Multiple apps and platforms required navigation that could guide different users to the right content.

The key decision.

We worked with the business team to translate requirements into information architecture, prototypes and UI designs, aligning with the desktop development framework and mobile use on iPhone and Android.

The rejected option & why.

Treating UI design separately from implementation constraints would not support consistent delivery. The work kept business requirements, navigation and the development framework aligned.

The outcome.

The engagement supported the RBFA information app and the temporary 1895 Fan App, which connected supporters during the 2014 World Cup in Brazil, alongside desktop interfaces.

The final verdict.

Close collaboration with business and development teams connected requirements to usable interfaces. Prototyping, testing and design handoff supported implementation across desktop and mobile.

Facing the same challenges?

Every case here came down to one decision that was hard to undo. Book a 30-minute product review. I’ll look at your product and tell you which decision matters most right now.

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