# Making mobile job applications easier to complete

Randstad wanted a more welcoming mobile website and a smoother online application process. We worked with its business and IT teams to challenge requirements, prototype the experience and prepare the design for development.

**Product Type:** Responsive recruitment website  
**Industry:** Recruitment & staffing  
**Timeframe:** 2016  
**Role:** UX research, prototyping & UI design

**Scope:** User research & testing, Business & IT workshops, Wireframing, UI prototyping, A/B testing, Asset delivery & design quality assurance

![Randstad mobile job-search website on a phone against a purple, blue and pink background.](https://superflow.design/_astro/randstad2.Dk4nmeOL.webp)

## The challenge.

Candidates faced long forms when sharing their details and job expectations. Growing mobile traffic made it essential to collect that information efficiently on a small screen.

## The key decision.

We questioned the existing process with business and IT stakeholders, then used prototypes and testing to refine the application journey and mobile interface.

## The rejected option & why.

Carrying the existing process onto a smaller screen without questioning it would leave the same usability problems. The work examined the process itself alongside its presentation.

## The outcome.

Research, prototyping and testing informed a more usable and inviting design, which was handed over to the development team.

## Supporting images

![Hand-drawn Randstad website wireframes exploring homepage, information and listing layouts.](https://superflow.design/_astro/randstad4.PwtHib8_.webp)

![Randstad mobile application interface designs showing registration forms, profile details, inputs and validation states.](https://superflow.design/_astro/randstad1.BnzYKzKc.webp)

![Randstad desktop job-search website displayed on a laptop with a blue search panel and recruitment content.](https://superflow.design/_astro/randstad3.DIKy1n4j.webp)

## The final verdict.

The project balanced the information Randstad needed with the effort required from candidates. Challenging requirements and testing prototypes helped shape the mobile experience before development handoff.

## Facing the same challenges?

Every case here came down to one decision that was hard to undo. Book a 30-minute product review. I’ll look at your product and tell you which decision matters most right now.

[Get in touch today](/contact)

## Facing something similar? Book a call.

[Book a call](https://superflow.design/contact)