# Bringing personalised paint advice into customers’ homes

Colora’s advisors take colour and paint advice into customers’ homes. While working at RMDY, I designed an app to capture each consultation and support project follow-up on site.

**Product Type:** Field advisor app  
**Industry:** Paint & home decoration  
**Timeframe:** 2022  
**Role:** UX research, product & UI design

**Scope:** Customer journey workshop, Information architecture & user flows, UI design & design system, Interactive prototypes & internal testing, Development handoff & review

![Colora app shown on a laptop with a green login screen and a tablet displaying customer project photos.](https://superflow.design/_astro/colora2.CvxY3Uf-.webp)

## The challenge.

Customers struggle to choose suitable paints and imagine colours on their walls. Advisors needed a practical way to document personalised advice during home visits.

## The key decision.

We brought room assessments, photos, colour advice and paint palettes into one consultation flow. A journey workshop with product owners established user needs, pain points and technical constraints.

## The rejected option & why.

Initial prototypes were refined through internal user testing, rather than treating the first interface as final. Feedback informed both the design and the design system.

## The outcome.

Colora’s field advisors use the app during customer visits. A trusted development partner implemented the UI, with ongoing improvements managed together with the client.

## Supporting images

![Colora interface flows leading to a room-photo project screen and the finished app on laptop and tablet.](https://superflow.design/_astro/colora1.BpMd4jUH.webp)

## The final verdict.

Close collaboration with product owners connected the consultation journey to a brand-aligned interface. Prototyping and testing helped refine the tool before development handoff.

## Facing the same challenges?

Every case here came down to one decision that was hard to undo. Book a 30-minute product review. I’ll look at your product and tell you which decision matters most right now.

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